Privacy Policy

1. Who We Are

Velaxon ("we", "our", "us") is a digital growth agency based in Dhanbad, Jharkhand, India. We provide website development, Google Business Profile optimisation, and business intelligence services. Contact: contact@velaxon.in | +91 9608007474

2. Information We Collect

When you use our website or contact us, we may collect:

• Name, business name, phone number, email address (via contact form)
• City and location information
• Service requirements you describe
• Website usage data via Google Analytics 4 (anonymised)

3. How We Use Your Information

We use collected information to:

• Respond to your enquiry and provide the requested services
• Send project-related communications and monthly reports
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to any third party. Ever.

4. Data Storage and Security

Your data is stored on secure servers in India. Contact form submissions are transmitted via encrypted connection (HTTPS). We retain client data for the duration of the business relationship and up to 2 years after the last interaction, after which it is deleted.

5. Cookies and Analytics

We use Google Analytics 4 to understand how visitors use our website. This data is anonymised and aggregated — we cannot identify individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Your Rights

You have the right to:

• Request a copy of the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for communications at any time

To exercise any of these rights, contact us at contact@velaxon.in or +91 9608007474.

7. Third-Party Services

Our website may link to external websites. We are not responsible for the privacy practices of those sites. We use the following third-party services: Google Analytics (analytics), Google Maps (location display), WhatsApp (communication).

8. Changes to This Policy

We may update this policy periodically. Material changes will be noted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

9. Contact

Questions about this policy: contact@velaxon.in | +91 9608007474 | velaxon.in

← Back to Home